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Political Action is Necessary to Prevent Over-Regulation

Natasha Deonarain, MD, MBA, CPE
05/28/2009

Urgent care facility licensing in Arizona is here to stay, whether we like it or not. It’s a story that began a long time ago and has developed into a process that most immediate care businesses owners dread, and that few expect to change. As the urgent care industry continues to evolve across the nation, however, Arizona’s licensing process will become the prototype some states use to pass their own regulation.

In addition, insurance companies use the license as a component of credentialing new urgent care facilities in order to ensure compliance with minimum standards. The process was developed with the interest of public safety at the forefront, but has morphed into bureaucratic regulation that has not kept pace with rapid industry change and global economic cycles.

But this year promises to be different. Arizona’s state legislature has undergone a dramatic shift in political representation. With this comes a prime opportunity for stakeholders to influence changes to the current administrative rules and thereby shape future regulation to be more consistent with the unique business experiences of the immediate care industry. Urgent care owners are key stakeholders in this process, and don’t have to be political experts to help change the urgent care business climate.

This article will focus on the history of facility licensure, the current impact of administrative rules on business, and upcoming changes to these rules. The door is now open for stakeholder input to better align interests of public safety with those of business operation.

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